Hostel Cleanings Operative Grade 3

Job Category : Construction Trades & Operatives
Location : 22 Rhoddfa Briardene, Cardiff Council
Hours Per Week : 37.00
Start Date : immediate start
Start Time : 07:00
End Time : 15:30
Salary: £12.00

Duties and Responsibilities and Job Specific Requirements

1. To provide a high-quality cleaning service and taking full responsibility for specific tasks in communal areas and residential flats within Hostels.
2. To follow all cleaning procedures.
3. To support the councils policies and procedures regarding Health and Safety and safe working practices.
4. To risk assess areas work and tasks to ensure a healthy and safe working environment for employees and public at large.
5. Identify repairs and report the condition of the flats and the communal areas within the hostel/s.
6. Liaise daily with Building Staff and Hostel Supervisor, reporting on operational problems arising, including ASB or other tenancy issues.
7. To provide clear written information to support work undertaken to aid the management team when providing answers to corporate complaints and for use during performance reviews.
8. To ensure customer satisfaction, by working to improve customer service, and provide the highest quality of work in line with service level agreements.
9. To communicate with customers and other service areas by telephone or in person as required.
10. To undergo training and coaching and achieve BICSc training standards.

Skills and Abilities
Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone or in person.
Demonstrates the ability to apply a methodical approach.

Demonstrates the ability to work as part of a team, showing a willingness to assist others and a commitment to meeting the objectives of the team.

Demonstrates the ability to work unsupervised.