Specialist Officer

Parking Representation Officer
Lambeth
Contract
£22.14 per hour
Our client is looking for an experienced Parking Representation Officer
Remote working
We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk
The post holder will be responsible for investigating and responding to all challenges, representations and appeals received at all stages of the statutory process in regards to Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with Lambeth policies, procedures and any legislative responsibilities. The post holder will ensure they produce high-quality responses to set productivity targets. The post holder will be expected to produce work to a consistently high standard, often to strict and tight deadlines. They will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
Working knowledge of the services that fall under the Environment portfolio.
Knowledge of the key systems used in Parking Services, in particular Liberator, Response Master, etc.
An understanding of legislation and the statutory processes that need to be followed across the portfolio with a particular emphasis on areas where there are high volumes of contact such as parking.
Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications
Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook
Experience of analysing data and carrying out investigations to inform decisions
Experience of working within a busy, target-driven environment and effectively prioritising and managing own workload
Experience of using computer systems and databases
To have at least 2 years’ experience working in the Parking Industry.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer