HR Generalist

HR Generalist
Cardiff City Centre | Hybrid Working | Circa £37,000 + Enhanced Benefits

Hoop Professional Services & HR are delighted to be supporting a highly collaborative, forward-thinking, and award-winning organisation within the professional services sector. Following continued growth and success, they are now seeking an experienced HR Generalist to join their team.

This is a true generalist role, offering exposure across the full employee lifecycle within a business that genuinely values its people function as a strategic partner.

This Cardiff city-centre-based role offers hybrid working (initially office-based, moving to 3 days in the office and 2 days remotely), with occasional travel across other sites as required. The organisation provides a supportive and progressive environment, with 32 days’ annual leave (including bank holidays), a company-paid health cash plan, pension scheme with employer contribution, tech and cycle to work schemes, staff discounts, and life assurance.

This is an excellent opportunity for a confident HR professional who thrives in a generalist capacity, enjoys managing complex employee relations matters, and is passionate about partnering with stakeholders to drive positive people outcomes.

Key Responsibilities
Act as a key point of contact for HR-related queries across the business
Manage complex employee relations cases end-to-end, including disciplinaries, grievances, and absence management
Partner with stakeholders across the organisation, building strong and credible working relationships
Provide pragmatic, commercially focused HR advice to managers, using sound judgement on a case-by-case basis
Support the consistent application and development of HR policies and procedures
Analyse people data (e.g. absence, attrition trends) to identify risks and opportunities
Use insight to make recommendations that improve people practices and employee experience
Support across the full employee lifecycle, including onboarding, development, and HR projects
Contribute to continuous improvement initiatives within the HR functionAbout You
CIPD Level 5 qualified (or working towards)
Proven experience in a true generalist HR role
Strong background in managing complex employee relations cases independently
Confident stakeholder manager, with the ability to influence and challenge where appropriate
Commercially aware, with a pragmatic and solutions-focused approach
Comfortable working in a fast-paced environment, managing multiple priorities
Analytical mindset, with the ability to use data to inform decision-making
A collaborative team player who enjoys building strong working relationshipsIf you’re an experienced HR professional looking for a true generalist opportunity within a progressive and people-focused organisation, we’d love to hear from you.

Interviews are taking place on a rolling basis – don’t wait to apply. Reach out to Emmy Bevan directly today to take the next step