Portering Team Lead

Portering Team Lead | Facilities | Spire Cardiff Hospital | Private Hospital | Full time | Permanent | Cardiff
Spire Cardiff Hospital is looking for an experienced and motivated Portering Team Lead to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently.
About the Role
As a Portering Team Lead, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies. You will work leading a close-knit team, covering a range of shifts.
Duties and Responsibilities:
- To be responsible for the maintenance of staff rotas, ensuring that an adequate level of cover is implemented to ensure the smooth running of the general portering services within the hospital at all times.
- To assist in the training off new members of staff, ensuring that they are made aware of the company policies and procedures for portering services within the hospital and general hospital and personnel policies are adhered to.
- To effectively communicate with the Hospitality Manager any incidents or requirements arising in the Portering Services area to ensure that any potential problem areas are brought to note and resolved as early as possible.
- To assist and direct patients and visitors to areas around the hospital as required in a welcoming and courteous but professional manner.
- To assist Ward Reception staff as necessary with the transportation of patients baggage to and from the Main Reception and Ward areas.
- To escort patients between departments as directed by medical personnel.
- To transport to the relevant site Pathology samples as directed by medical personnel.
- To assist in the removal of furniture, equipment and fittings around the hospital as required.
- To assist in the maintenance of security of the hospital and its grounds.
- 7.18 A flexible working approach is essential and a personal and co-operative attitude should be maintained at all times.
Who we're looking for:
- Experience of working as a Porter
- Experience of leading and/or supervising a team
- Good communication and organisational skills
- Excellent customer care skills
- Ability to work without supervision
- Caring and sympathetic
- Be flexible in your approach to work and working hours
- Due to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely
- Full and Valid Drivers license
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We commit to our employees' well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For us, it's more than just treating patients; it's about looking after people