Higher Clerical Assistant
3 month contract With A Local Authority
Role Overview:
Children’s Services are seeking an experienced and highly organised administrative professional to join our busy team at Hafan Gobaith. The Higher Clerical Assistant will provide reception and finance support to a large, dynamic team, including:
North and South Locality Social Work Teams (approx. 200 staff across 10 teams)
The Personal Adviser Service
The Unaccompanied Asylum Seeker Service
This is a public-facing role, requiring excellent interpersonal skills and the ability to manage a range of administrative and financial tasks efficiently. Full induction and training will be provided.
Key Responsibilities:
Answering and directing telephone calls professionally
Greeting visitors, professionals, and members of the public
Managing enquiries both face-to-face and by phone
Recording and monitoring petty cash spend
Processing invoices and BACS payments
Managing Purchasing Cards and related records
Updating and maintaining client records on the Client Record System
Preparing, scanning, photocopying, and filing documents
Updating spreadsheets and databases as required
Processing and recording post
Booking travel and accommodation for staff as needed
Requirements
Previous experience in an administrative or office support role
Strong organisational skills and attention to detail
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Professional and approachable manner
Experience in a social services or public sector environment
Experience with financial systems or client record management systems
Enhanced DBS i Required
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